• 國際五星級酒店  |
  • 500人以上  |
  • 2022-05-17

  不限工作經驗  不限學歷   招若干人  性別:不限
  英語 熟練   年齡:不限


Major Function:

Manage the assigned accounts and solicit new businesses aim to generate revenue through servicing the customers using the Marriott Sales Process.

Major Responsibilities:

Conduct sales activities and service customers including meeting with customers, handling customer enquires, preparing business proposals, maintaining a good database and record of all sales call activities, customer contacts and business deals.

Special JOB Duties:

1. Conduct Sales Activities
 Meet with customers regularly handling both proactive sales calls and reactive sales leads.
 Conduct sales activities in a systematic manner by planning in advance according to the set guidelines.
 Ensure all enquires are handled promptly and efficiently.
 Meet with in-house guests to build relationship and to obtain guest comments.
 Meet with key banquet customers to build relationship.
 Be proactive in obtaining sales leads from various sources such as newspaper, internet, TV etc.
 Actively share information on guest comments, both positive and negative.
 Responsible for planning and organizing customer events.

2. Account Management
 To input information related to all accounts into Opera and Marsha S&C.
 Manage the Opera and Marsha S&C database and ensure all information in the system is up to date.
 Responsible for setting up plans and actions for each account.

 Participate in account review and account audit to ensure that all relevant information is obtained for each of the accounts.
 Prepare Sales Call Reports to record all information on daily sales activities.

3. Fully utilize all Marriott Resources
 Cross sell sister properties when the hotel product does not fit into customers’ requirements or when customers have potential for other properties.
 Constant communication with market sales, alliance account team and GSOs to discuss on needs of the hotel and to ensure full coverage of all accounts.
 Make good use of Marriott Rewards as a key sales tool.
 Work closely with the other sales teams in the cluster to share marketing information, discuss on account servicing issues and cooperation.

4. Office Etiquette & Business Ethics
 Properly dressed in uniform or business attire with the general appearance according to the hotel standard.
 Conducting business accordingly to the Marriott guidelines and local law.
 Compliance to the standards set up for the sales operation including telephone handling, punctuality, hotel rules, regulations and LSOPs


Profile of Competency
工作能力:  Minimum 2 years work experience in the hotel industry from a sizeable international organization.
 Be proactive in identifying leads and convert them into business opportunities.
 Ability to comply reports as required using appropriate computer software.
 Good interpersonal skills and listening skills.
 Ability to communicate effectively with various departments.

Language 語言能力:  High proficiency in written and spoken English and Mandarin.

Education 教育:  Good general education, preferably University graduates.

Job License
資格 / 等級証:  N/A


電 話:021-53594969-6204
聯 系 人:Felicia Wang
地 址:中國上海市南京西路399號


Marriott International Inc. is an equal employer committed to employing a diverse workforce

Ascending 60 stories high over Shanghai in downtown Puxi, the international luxury JW Marriott Hotel Shanghai at Tomorrow Square cultivates enriching experience for the guests.

Owned by Shanghai Tomorrow Square Company Limited, the hotel is in a prime location close to the People’s Square, Shanghai Grand Theatre, The Bund, the affluent Xintiandi, Nanjing Road Pedestrian Street, the Central Business District and subway lines connecting Pudong (east Shanghai) and Puxi (west Shanghai).

One of the most interesting designed hotels in Shanghai, the spectacular exterior facade beholds the eye from all dimensions and perspective. Architecturally designed by John Portman and Associates and enhanced with aesthetically designed interiors by San Francisco based Hirsch Bedner Associates Design Consultants, both complement the deluxe accommodations on offer, providing a first class product topped with a superb level of hospitality for business guests and leisure travelers alike.

The well appointed hotel guest rooms and suites are located between the 41st to 59th floors, and offer magnificent city views throughout. Deluxe and Executive Room sizes vary from 38 to 42 square metres, Studio Suites from 47 to 62 square metres and the Executive Suites from 66 to 82 square metres. A Chairman and a Presidential Suite are available on the 58th floor. Spacious bathrooms are equipped with separate shower cubical and power massage jets. The Executive Lounge located on the 59th floor provides a commanding city view, serving complimentary breakfast, all-day refreshments and evening cocktails.

The JW Marriott Hotel Shanghai at Tomorrow Square continues to deliver the utmost service and attention and personalized luxury to travelers and local residences.



酒店的設計個性十足,壯觀的造型更引來各方關注的目光。由John Portman & Associates建筑師事務所進行的外形設計配以舊金山著名的Hirsch Bedner Associates (HBA) 酒店顧問工程有限公司的內部設計,兩者完美地契合,為商務旅客及旅游者提供別樣的入住體驗。




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