FINANCIAL RETURNS
Validate the potential of assigned accounts and create account plans as per the IHG hotel standard operating procedures
Grow assigned accounts so to meet fixed goals and maximise profitability
Gather information on current and prospective clients / contacts to generate incremental business
Maintain effective control of sales expenses
PEOPLE
Use both account interactions and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
Provide feedback to management on changing market conditions, including competition and market trends
Involve the Sales Manager where appropriate on sales calls and sales meetings
Communicate to his/her superior any issues encountered and other relevant information
Attend and participate in training sessions, daily briefings and other meetings as required
Where applicable, supervise, guide and train Sales Coordinators in carrying out their responsibilities